Client Testimonials

A selection of our client testimonials can be found here.

Criminal Law

"Ben waters is a great solicitor even though we are very much on different sides of the fence, he’s always treated me and spoke to me like an equal."

"Colin was a credit to the practice of law and he was very clear in his understanding of my case and put me on the right course of information before interview had started. I was very satisfied with Colin Smith. many thanks Colin."

“At very short notice, your services were engaged, and Francesca Edwards was excellent, understanding, and professional in every way.  I explained my position, showed her the evidence, and listened carefully. She was able to obtain the Prosecution report and listened intently enabling her to put together my case sufficiently.”

“Excellent Daniel was helpful and explained my case to me properly and efficiently great service.”

“I am absolutely astounded with customer service that I received.  Ben Waters provided me with thorough customer service. I cannot fault him in any way.  I am very happy with the outcome of my case.”

“As a part of a voluntary interview process, I was represented by HPJV solicitors. Dan my solicitor was very helpful & gave me all the information needed to be able to move forward, he was informative, supportive & I am very grateful for your assistance during this time. Marked as no further action by police. Thank you for the support, highly recommend these. Thanks again.”

“Ben was amazing and very helpful, always on hand if you had any questions, amazing throughout.”

“Very professional in all aspects, was a pleasure to work with Dan.”

“Well happy with Daniel, an amazing Solicitor”

“Ben represented me and was straight to the point, easy to communicate with and was supportive all through my investigation. Ben was even willing to make a complaint on some of the behaviour that was experienced during the investigation. Thanks a lot”

Wills and Probate

“Wow, 1st Class, and caring. Very helpful and pleasant advice second to none."

“Very impressed with the service I experience. Due to having a stroke I could not get into the office so appreciated a home visit."

“Very helpful and the staff are very considerate, you have made some problems very simple.”

“They were very accommodating & patient with me, making sure I was aware of everything of the made changes as I requested.”

"Very friendly, helpful, efficient & professional at every step."

"We both felt that we had all info explained in black & white.  Very helpful."

"Alexis Thomas is the most wonderful person to deal with and an absolute credit to the company, she makes you feel at ease, and is so patient, kind, empathetic, gracious and informative. Boy, does she know her stuff. She really respects you and has time for you. Such a kind lady and a brilliant solicitor."

“Alexis was helpful and professional throughout. She answered our questions in language that we could understand. We are very happy with the service we received and would certainly recommend HPJV to others.”

“Very satisfied re-drafting of joint wills. All very smooth with no issues or complications.”

“We contacted hpjv regarding dealing with mirror wills. Alexis Thomas dealt with our query very professionally and we had paperwork promptly to look through. Then we dealt with Kari-Anne Churchill, and she sorted the signing of wills in a speedy manner, all in all a very easy process for something I was worried about sorting, thanks all.”

Conveyancing

"Friendly, always kept up to date and explained everything clearly."

"Explaining every detail of process as things progressed and very patient considering my age and even things that I didn't understand were explained."

”My wife and I were selling our house and Rachel McAdorey was our Solicitor. From the start Rachel communicated well with us and always kept us updated and was so friendly and efficient. We had many issues throughout the sale process and Rachel went over and above to do what she could to keep us sane. Her advice was always appreciated, especially during the times we just could not see a light at the end of the tunnel. Her team sometimes updated us, and they were as friendly and helpful. I have already recommended HPJV to a friend for conveyancing and they are already dealing with their house sale."

"Rachel was very helpful, she explained the process clearly.  Staff have always been very friendly, on the phone and visiting the office."

"Rachel & the team dealt with our purchase, and we couldn't be more grateful. We were kept up to date throughout the process and responded to queries promptly. Great service provided by hpjv."

"Very helpful and also very quick at response which is something that is important to me. I can’t stress enough how much help Hannah has been, thank you ever so much and your help is massively appreciated!"

“We’d like to send a huge thank you to all the staff that helped us purchase our first home, especially Hannah Williams who has been working on our case. Thank you for putting up with our endless emails and calls!  You’ve all been very kind, helpful and approachable. You’ve made the process a lot easier for us and we would definitely get in touch if we needed a solicitor again.  Thank you so much for all your support.”

“Rachel provided an exceptional service during our recent house move. We were aware from previous moves that the conveyancing process is not as simple as people might think and there are sometimes delays which are beyond the lawyer's control. Rachel set our minds at rest throughout the process and kept in touch at all significant points along the way. As well as her competent control over the conveyancing processes, she provided friendly, honest, and realistic advice in relation to all matters and explained legal concepts in ways which we could understand. We were very happy with this service. While we have no intention of moving house again in the near future, we would not hesitate to use Rachel and her team again if we did and can thoroughly recommend her to others. We were very satisfied customers.”

“We’d like to send a huge thank you to all the staff that helped us purchase our first home 🏡 , especially Hannah Williams who has been working on our case. Thank you for putting up with our endless emails and calls!☺️”

“We highly recommend all the staff at HPJV conveyancing team who have been very kind, helpful and approachable. They have made the process a lot easier for us and we would definitely get in touch if we needed a solicitor again.”

Family Law

"Great advice throughout constant communication either through phone or email treated with respect and consideration throughout."

"Kellie was amazing very helpful and always reliable. She always explained everything to me in an appropriate way and made sure I understood everything that was happening. Kellie also was very understanding with my mental health. Kellie always gave me options of what we could do and made sure every basis was covered. I’m the unfortunate situation I was in I couldn’t have asked anyone better than to represent me. Thank you."

"Where do I start with this fantastic firm? Well from the get-go Jade and her colleagues made me feel at ease with my road ahead as hard as that was, they made sure I was always as comfortable as I could be the professionalism that each and every one of you showed was just tremendous and the care and empathy showed during my tough time was nothing short of phenomenal. I dealt with Jade Rhian and Ellie during my proceedings, and they helped prove my innocence and reunite my twin sons to my care which made our family whole again from the bottom of my heart I thank you all and highly recommended using you guys should anyone I know need any family law queries or representation."

"HPJV Solicitors helped assist me and my family in a private law case. Julianne Hamling, a senior solicitor at HPJV, provided me with sterling legal advice and support throughout the entire court process, the end results of which, provided me and my family with our desired outcome. I am extremely satisfied with the competent work/service provided by HPJV Newport and would highly recommend their service to anybody in need of legal consultation and support”.

"Thank you HPJV for all of your help throughout the case that I was facing. I received a top-class service, and somebody was always there to help. Although my anxieties were high in the beginning in regard to my choice of Solicitor, I soon learned that I was in very good hands and yesterday we won the case! I will be forever grateful for this and would use you again if I were ever to need you."

“Jayne handled my divorce professionally and kept me up to date with each step. She was always available to answers any queries I had. My divorce process was easy and hassle free, I was able to get support when needed.”

“I couldn’t thank Rhian and her team enough. She took on my case on a Sunday evening after the DNA result came back and the next day, we had to dial into a court hearing. Not knowing what we were both getting into, her professionalism and knowledge within family law made me feel so at ease and in safe hands every step of the way. She explained all options available and what the best course of action would be and, in the end, I got the result I wanted and worked for all parties involved.”

“Friendly and informative. Honest advice issued and explained well in easy to follow terms.”

“My divorce proceedings were dealt with in an extremely sensitive manner and every stage was communicated very well. My responsibilities were explained, and I was notified of the outcomes and the next step was initiated until the process was complete.”

“Ashleigh was compassionate and highly professional. She gained my trust and did a great job, ensuring to manage my expectations along the way effectively. I can’t thank her enough for everything she’s done and would highly recommend her to anyone needing family legal advice and services.”