Client Testimonials

A selection of our client testimonials can be found here.

Criminal Law

"Ben waters is a great solicitor even though we are very much on different sides of the fence, he’s always treated me and spoke to me like an equal."

"Very professional. I was directed well and remained well informed.  I never felt a stone remained unturned Communication was 2nd to done."

"Dealt with Ben waters in Newport hpjv for a number of years, I’ve always felt as though I’ve been given a top service , always kept informed and any questions I have answered quickly. I’ve always had everything explained good and bad , been kept In The loop at every point."

" Dan was amazing always happy to answer any questions & keeping us up to date with developments."

"Very happy with the service, nice polite staff, on time and very helpful"

"Dan Heirene will always perform to a very high standard, he's an asset to hpjv Solicitors, I am very grateful for the professional advice he gave me in my case."

"I would like to express my sincere thanks ; I am very grateful for all the work you’ve put into my case.  Dan you are an asset to your profession."

"I've had hpjv Solicitors services for many years now and would not change as they are great listeners, great Solicitors and don't let you down.  They are genuine people and great Solicitors, professional."

"Ben was and is always amazing, very professional.  Colin was and is always a very good person.  Brilliant, thank you both."

"Your service was brilliant and Ben was amazing, highly recommended.  Best Solicitors I've had."

"The experience was really good.  My Lawyer was really supportive and made me feel absolutely positive and confident."

Wills and Probate

"Alexis Thomas is the most wonderful person to deal with and an absolute credit to the company, she makes you feel at ease, and is so patient, kind, empathetic, gracious and informative. Boy does she know her stuff. She really respects you, and has time for you. Such a kind lady and a brilliant solicitor."

"We both felt that we had all info explained in black & white.  Very helpful."

"Very friendly, helpful, efficient & professional at every step."

“Ceri was very accommodating & patient with me, making sure I was aware of everything of made changes as I requested.“

“Very helpful and the staff are very considerate, you have made some problems very simple.“

“Very impressed with the service I experience. Due to having a stroke I could not get into the office so appreciated a home visit."

“Wow, 1st Class, and caring. Very helpful and pleasant advice second to none."

“Quick, efficient and reasonably priced. Ceri outlined the different options we had and give us all the info to make a decision. Ceri was very welcoming in person and through email."

“I felt very reassured that my will was in good hands.  Being the first time that I have written a will, I was a bit daunted.  However, Ceri put me at ease and listened carefully to my wishes.  Very efficient.  The letters were clear about the time scale of things and about what was required from me."

"Easy to work with, clear and helpful.  In spite of Covid, matters were dealt with asap."


" Rachel & the team dealt with our purchase and we couldn't be more grateful. We were kept up to date throughout the process and responded to queries promptly. Great service provided by hpjv."

"Rachel was very helpful, she explained the process clearly.  Staff have always been very friendly, on the phone and visiting the office."

My wife and I were selling our house and Rachel McAdorey was our Solicitor. From the start Rachel communicated well with us and always kept us updated and was so friendly and efficient. We had many issues throughout the sale process and Rachel went over and above to do what she could to keep us sane. Her advice was always appreciated, especially during the times we just could not see a light at the end of the tunnel. Her team sometimes updated us, and they were as friendly and helpful. I have already recommended HPJV to a friend for conveyancing and they are already dealing with their house sale."

"Explaining every detail of process as things progressed and very patient considering my age and even things that I didn't understand were explained."

"Friendly, always kept up to date and explained everything clearly."

"Nothing is too much trouble. It’s the 2nd time I have used this solicitor. Both times they were open, honest, professional, fantastic at answering queries and helping with explaining everything. I was lost with the legal jargon but my solicitor always made it easy to understand. I 100% recommend hpjv and wouldn’t hesitate to use them again."

"Would also like to thank you for your hard work and support throughout the process you and Alice have been fantastic!"

"Thank you so much for your help, you’ve made the process really easy!  I haven’t felt stressed at all so thank you!"

"It was a pleasure to deal with Ella - she was generally available and would reply to calls/emails promptly.  Thank you for your time and excellent client service."

"We have used this company's service on 6 occasions over a number of years and have always been impressed with all aspects of our dealings.  The staff are particularly personable and offer the best of advice."

Family Law

"Where do I start with this fantastic firm? Well from the get go Jade and her colleagues made me feel at ease with my road ahead as hard as that was they made sure I was always as comfortable as I could be the professionalism that each and every one of you showed was just tremendous and the care and empathy showed during my tough time was nothing short of phenomenal. I dealt with Jade Rhian and Ellie during my proceedings and they helped prove my innocence and reunite my twin sons to my care which made our family whole again from the bottom of my heart I thank you all and highly recommended using you guys should anyone I know need any family law queries or representation."

"Kellie was amazing very helpful and always reliable. She always explained everything to me in an appropriate way and made sure I understood everything that was happening. Kellie also was very understanding with my mental health. Kellie always gave me options of what we could do and made sure every basis was covered. I’m the unfortunate situation I was in I couldn’t have asked anyone better than to represent me. Thank you."

" Great advice throughout constant communication either through phone or email treated with respect and consideration throughout."

"I had the privilege of being represented by Jayne Chandler who is an exceptional family solicitor recently, and I couldn't be happier with the results. Her expertise, professionalism, and compassionate approach made a difficult legal situation much more manageable. She guided me through every step of the process, providing clear explanations and ensuring that my child and I’s best interests were always the top priority. I highly recommend Jayne to anyone in need of family legal services. Their dedication to their clients is truly commendable."

"HPJV provided me with superior legal support during a lengthy private family court matter. Julianne Hamling offered me quality advice and support throughout the cases term and kept me informed of all matters pertaining to the case. Suffice to say, I received the desired outcome, which in itself was a win for me and my family. I would highly recommend HPJV Solicitors Newport for anybody in need of legal consultation and assistance."The most difficult time of my life, and I reached out to Julianne and her team. They helped me from start to finish, I couldn't properly articulate the words to thank them for their help. I would heartedly recommend them to anyone."

"I unfortunately had to use a firm for family court matters and luckily got in contact with Hpjv solicitors. From the very start they were honest, thorough and always on top of everything which made a harrowing experience a little easier. Would use again without hesitation."

"I can’t thank Ashleigh enough for help and support with my case, I was kept up to date at every step of the process and advised fully if all process and timescale.  I can’t recommend Ashleigh enough for her help during a very difficult time."

"I would also like to take this opportunity to thank yourself and each person involved with this case. The representation that I have received through a difficult time has been outstanding. Please pass on my thanks to all who worked tirelessly to ensure the best possible outcome for my daughter and I."

"Thank you for all of your help regarding the case. You have been a great help and providing support throughout, it has been greatly appreciated."

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