Client Testimonials

A selection of our client testimonials can be found here.

Conveyancing

"Very helpful and also very quick at response which is something that is important to me. I can’t stress enough how much help Hannah has been, thank you ever so much and your help is massively appreciated!"

“We’d like to send a huge thank you to all the staff that helped us purchase our first home, especially Hannah Williams who has been working on our case. Thank you for putting up with our endless emails and calls!  You’ve all been very kind, helpful and approachable. You’ve made the process a lot easier for us and we would definitely get in touch if we needed a solicitor again.  Thank you so much for all your support.”

“Rachel provided an exceptional service during our recent house move. We were aware from previous moves that the conveyancing process is not as simple as people might think and there are sometimes delays which are beyond the lawyer's control. Rachel set our minds at rest throughout the process and kept in touch at all significant points along the way. As well as her competent control over the conveyancing processes, she provided friendly, honest, and realistic advice in relation to all matters and explained legal concepts in ways which we could understand. We were very happy with this service. While we have no intention of moving house again in the near future, we would not hesitate to use Rachel and her team again if we did and can thoroughly recommend her to others. We were very satisfied customers.”

“We’d like to send a huge thank you to all the staff that helped us purchase our first home 🏡 , especially Hannah Williams who has been working on our case. Thank you for putting up with our endless emails and calls!☺️”

“We highly recommend all the staff at HPJV conveyancing team who have been very kind, helpful and approachable. They have made the process a lot easier for us and we would definitely get in touch if we needed a solicitor again.”

“Lois Jones, Hannah Cahalan and Rachel McAdorey were very helpful at all times and brought the matter to a timely conclusion.”

“The Conveyancing team at HPJV were second to none in dealing with the sale of our property. They kept us up to date in a timely manner from beginning to end. Queries were answered same day where possible and they were extremely helpful and professional throughout the whole process. I highly recommend them.”

“Just used HPJV while buying a house and honestly it was the best decision I could have made. Cannot fault them at all. Very professional, kept me fully updated throughout, went above and beyond and always responded to my many, very rambled emails very quickly whenever I contacted them. Massive shout out to Hannah, who was just fantastic throughout! I always expected this process to be very stressful but honestly, it has been a breeze thanks to all their work!”

“The conveyancing team at HPJV were second to none in dealing with the sale of our property. They kept us up to date in a timely manner from beginning to end. Queries were answered same day where possible and they were extremely helpful and professional throughout the whole process. I highly recommend them.”

“Lois Jones and Rachel (head of conveyancing) made the buying-process very straightforward, and we are extremely prompt in acting on anything. The conveyance from start to finish was far quicker than I anticipated, and I believe this was down to how efficient they were in dealing with any outstanding action needing to be taken. They were also easy to get hold of via email and telephone which is not always the case for firms of any kind. alongside this, the companies’ fees are extremely competitive.”

Family Law

"Thank you HPJV for all of your help throughout the case that I was facing. I received a top-class service, and somebody was always there to help. Although my anxieties were high in the beginning in regard to my choice of Solicitor, I soon learnt that I was in very good hands and yesterday we won the case! I will be forever grateful for this and would use you again if I were ever to need you."

“Jayne handled my divorce professionally and kept me up to date with each step. She was always available to answers any queries I had. My divorce process was easy and hassle free, I was able to get support when needed.”

“I couldn’t thank Rhian and her team enough. She took on my case on a Sunday evening after the DNA result came back and the next day, we had to dial into a court hearing. Not knowing what we were both getting into, her professionalism and knowledge within family law made me feel so at ease and in safe hands every step of the way. She explained all options available and what the best course of action would be and, in the end, I got the result I wanted and worked for all parties involved.”

“Friendly and informative. Honest advice issued and explained well in easy to follow terms.”

“My divorce proceedings were dealt with in an extremely sensitive manner and every stage was communicated very well. My responsibilities were explained, and I was notified of the outcomes and the next step was initiated until the process was complete.”

“Ashleigh was compassionate and highly professional. She gained my trust and did a great job, ensuring to manage my expectations along the way effectively. I can’t thank her enough for everything she’s done and would highly recommend her to anyone needing family legal advice and services.”

“Excellent service and communication at every stage of a difficult procedure. Definitely recommend.”

“In all areas and customer service is second to none. I would recommend them to anyone.”

“I cannot fault Jayne in any way! The help and advice were second to none and the patients to continue working with myself when the other party was not coming forward as required, I am greatly appreciated. So, thank you all involved in my care 🙏”

“Amazing company could not recommend Michele's services enough!  They were highly professional and took great care with my case. They were highly professional and took great care with my case.”

Criminal Law

“At very short notice, your services were engaged, and Francesca Edwards was excellent, understanding, and professional in every way.  I explained my position, showed her the evidence, and listened carefully. She was able to obtain the Prosecution report and listened intently enabling her to put together my case sufficiently.”

“Excellent Daniel was helpful and explained my case to me properly and efficiently great service.”

“I am absolutely astounded with customer service that I received.  Ben Waters provided me with thorough customer service. I cannot fault him in any way.  I am very happy with the outcome of my case.”

“As a part of a voluntary interview process, I was represented by HPJV solicitors. Dan my solicitor was very helpful & gave me all the information needed to be able to move forward, he was informative, supportive & I am very grateful for your assistance during this time. Marked as no further action by police. Thank you for the support, highly recommend these. Thanks again.”

“Ben was amazing and very helpful, always on hand if you had any questions, amazing throughout.”

“Very professional in all aspects, was a pleasure to work with Dan.”

“Well happy with Daniel, an amazing Solicitor”

“Ben represented me and was straight to the point, easy to communicate with and was supportive all through my investigation. Ben was even willing to make a complaint on some of the behaviour that was experienced during the investigation. Thanks a lot”

“Hi all at HPJV. I just want to give Daniel credit where it is due. He helped me on a case in which I was innocent, it was swift, and the outcome could not have been any better, Daniel would communicate with me up until late at night. The passion for his role is evident and I believe he brings a lot to HPJV. I want to say thank you again and all the best for the future.”

“My honest review of my case was in my opinion conducted in the best way possible from start to finish. My solicitor Mr Ben Waters was absolutely clinical in dealing with everything that was thrown at him by the prosecution, he was very thorough in every aspect of this case, and I would not have got the result that I got without his expertise. Thanks to Ben Waters, & all the staff at hpjv solicitors Newport Gwent.”

Wills and Probate

“Very impressed with the service I experience. Due to having a stroke I could not get into the office so appreciated a home visit."

“Very helpful and the staff are very considerate, you have made some problems very simple.”

“They were very accommodating & patient with me, making sure I was aware of everything of the made changes as I requested.”

"Very friendly, helpful, efficient & professional at every step."

"We both felt that we had all info explained in black & white.  Very helpful."

"Alexis Thomas is the most wonderful person to deal with and an absolute credit to the company, she makes you feel at ease, and is so patient, kind, empathetic, gracious and informative. Boy, does she know her stuff. She really respects you and has time for you. Such a kind lady and a brilliant solicitor."

“Alexis was helpful and professional throughout. She answered our questions in language that we could understand. We are very happy with the service we received and would certainly recommend HPJV to others.”

“Very satisfied re-drafting of joint wills. All very smooth with no issues or complications.”

“We contacted hpjv regarding dealing with mirror wills. Alexis Thomas dealt with our query very professionally and we had paperwork promptly to look through. Then we dealt with Kari-Anne Churchill, and she sorted the signing of wills in a speedy manner, all in all a very easy process for something I was worried about sorting, thanks all.”

“Many thanks Alexis and Parris for your expert advice regarding my Will. From the start I was treated professionally, and all communication was clear and sensible. I would highly recommend these solicitors and they have been a pleasure to deal with.”

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