hpjv solicitors is a Law Society approved Lexcel Accredited Law Practice.
Lexcel is the Law Society's legal practice quality mark promoting a quality management approach for client service and how to run a legal practice. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.
Lexcel sets the required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management. Lexcel scheme rules outline the design, principles and governance processes of the scheme.
Practices and organisations accredited against the Standard have the flexibility to implement procedures that are appropriate to their circumstances.
The Lexcel scheme enables us to achieve consistent levels of client service across our practice, reduce the number of client complaints and increase overall satisfaction levels among clients.